My Paid Account isn’t Showing as Such

In case you have upgraded to a paid subscription from your free trial (or lapsed subscription), but your account is still not giving you access to the paid Brixx features, you may be experiencing a browser caching issue.

Please try the following steps:

1. Log out and log back into Brixx – This will send new data and should fix the issue.
2. Clear browser cache – If step number 1 doesn’t work, try clearing your browser’s cache, closing the browser, and reopening it.
3. Contact support – If steps 1 and 2 don’t work, please contact our support by sending an email to support@brixx.com

Not finding what you need or have a support request?

Fill out the form below and submit a ticket.